Shipping Policy
Processing Time
β’ Orders are processed within 2-5 business days after payment is received.
β’ You will receive a confirmation email with tracking details once your order has shipped.
Estimated Shipping Times
Shipping times vary depending on your location:
π¦ United States: 7-15 business days
π International Orders: 10-25 business days
Note: Some orders may arrive sooner, while others may experience delays due to customs processing or carrier issues.
Shipping Fees
β’ Shipping costs are calculated at checkout based on your location and order weight.
β’ Free shipping on orders over $75 (U.S. only).
Lost or Delayed Packages
If your order is delayed beyond the estimated delivery time, please track your package using the provided tracking number. If it has been over 30 days since your order was shipped and you have not received it, contact us at Hustlehf123@gmail.com for assistance.
Refund & Return Policy
Eligibility for Returns & Refunds
We accept returns and refunds on eligible items within 30 days of delivery, subject to the following conditions:
β Eligible Items for Return/Refund:
β’ Wrong item received
β’ Defective or damaged product upon arrival
β’ Order not received within 45 days from the order date
β Non-Refundable & Non-Returnable Items:
β’ Digital Products (eBooks, training programs, meal plans)
β’ Used, washed, or worn items
β’ Sale or clearance items
β’ Orders with incorrect shipping addresses provided by the customer
Return Process
1. Contact Us β Email Hustlehf123@gmail.com within 30 days of receiving your order, including:
β’ Order number
β’ Clear photos of the product (if damaged/defective)
β’ Reason for return
2. Approval & Instructions β Our support team will review your request and provide return instructions if applicable.
3. Shipping the Return β Customers are responsible for return shipping costs unless the item was defective or incorrect.
4. Refund or Exchange β Once we receive and inspect the returned item, we will process your refund or exchange within 5-10 business days.
Refund Processing Time
β’ Refunds will be issued to your original payment method.
β’ It may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
Order Cancellations
β’ Orders can only be canceled within 24 hours of purchase.
β’ Once an order is processed, it cannot be canceled.
Need Help?
If you have any questions about your order, returns, or shipping, feel free to reach out:
π§ Email: Hustlehf123@gmail.com
π± WhatsApp: Message Us
π² Instagram DM: @CT3Official
We appreciate your business and look forward to supporting your fitness journey! πͺπ₯